Maintaining your infrastructure is like maintaining your health — prevention is better than cure. We’re here to keep your infrastructure healthy, giving you the edge over your competitors.

Managed Services explained

InnoKat has been the leading provider of Managed Services since 2004. Our team realised that rather than simply fixing something once it breaks, we should prevent the issue from happening in the first place. Therefore, our Managed Service model is based on improving uptime and reducing costs for our customers.

Our clear difference

Not all Managed Services are created equal and not all Managed Service solutions have the same outcomes. Our state-of-the-art Managed Services are designed to reduce IT support costs and improve uptime for our customers, but it doesn’t stop there.

Keeping pace with the rapid evolution of technology and exposure of new vulnerabilities is critical to our seamless service delivery. Our proactive, Australian-based Development Operations team uses smart learning, data analytics and automation to deliver our award-winning solutions. Ask any of our customers and you’ll see that 18 years of refinement is our clear difference.

Why Work With InnoKat?

  • We fix issues fast
    Our team works hard to eliminate issues before they impact your business. The ones that do arise are fixed quickly, ensuring that your business continues to run smoothly.
  • We identify & develop
    Our team identifies common issues that affect businesses in Australia and develops tools that can automatically rectify those that do occur in real time.
  • We have you covered
    We can monitor over 10,000 different services, delivering complete protection to your business. If it’s important to you, we’ll find a way to monitor it.
  • We are certified experts

    Our pursuit of knowledge and progress defines who we are. Your solution is customised to your business’ unique needs, enabling future growth and security.
  • We get to know your business

    We take the time to onboard new customers correctly from the start, ensuring a seamless transition to our services with little to no disruption.

Our Managed Services options

InnoKat has been the leading provider of Managed Services since 2004. Our team realised that rather than simply fixing something once it breaks, we should prevent the issue from happening in the first place. Therefore, our Managed Service model is based on improving uptime and reducing costs for our customers.

InnoKat will schedule and perform critical tasks either remotely on a daily and monthly basis, or quarterly by one of our certified and highly skilled IT engineers coming onsite.

  • Managed Computers, Servers & Network
  • Managed Security
  • Bandwidth Control & Monitoring Service
  • Managed Backup, Disaster Recovery & Business Continuity
  • Managed Microsoft Office 365
  • Managed Email Defence
  • Managed Web Defence
  • Managed Dark Web Monitoring