Support Infrastructure

We’ve all heard the adage prevention is better than cure. 

At Innokat, we practice it at every given opportunity.

By foreseeing and preventing potential glitches before they occur, we provide you with installation and implementation services that minimize risk and help you get back to business as soon as possible.

Supported by our technical team, integrated infrastructure and knowledge transfer technologies, we deliver industry-leading services. Our partnerships with global leaders in service and equipment delivery and onsite engineering help you leverage the industry’s best support network.

Our suite of customer service and support offerings covers key service areas such as on-site support, online support and warranty management.

Our centralized CRM system for Support Call Request management provides world-class support 24 hours a day, seven days a week.

Our services include:

  • On-site service
  • Online support
  • Support plans
  • Support procedures
  • Warranty